How Jummai Express collects, uses, shares, and protects your information across our mobile app and website.
This Privacy Policy explains how Jummai Express ("we", "us", "our") handles your information when you use the Jummai Express mobile application and website (together, the "Platform") — a marketplace where farmers and sellers list farm products, and buyers can browse and contact sellers directly. Please read it carefully. By using the Platform, you agree to the practices described here.
We collect only the information needed to operate the marketplace. The table below summarises what we collect and why.
| Data | Examples | Why we collect it |
|---|---|---|
| Account & identity | Full name, email address, phone number, password (stored encrypted/hashed) | To create and secure your seller account and enable sign-in |
| Product listings | Product title, description, price, category, location, and photos you upload | To publish your listings so buyers can find and contact you |
| Messages & enquiries | Contact name and phone number submitted when contacting a seller | To deliver buyer enquiries to sellers |
| Payment info | Handled by our third-party payment processor; we do not store full card details | To process promotion/subscription payments |
| Device & usage | Device type, app version, IP address, pages/screens viewed, approximate diagnostics | Security, fraud prevention, and improving the Platform |
We do not collect precise GPS location. "Location" in a listing is text you type (e.g. a town or state) to describe where a product is available.
The Jummai Express app requests permissions only when needed for a feature. You can grant or deny each one, and manage them anytime in your device settings.
We never access your contacts, microphone, precise location, SMS, or call logs.
Buyers can browse listings without creating an account. When a buyer chooses to contact a seller, they may provide a name and phone number so the seller can respond. This information is shared with the relevant seller for the purpose of that enquiry only. Buyers should share contact details with sellers at their own discretion — Jummai Express is a marketplace and does not control how independent sellers use information you send them.
We do not sell or rent your personal information. We share information only in these limited cases:
We keep your personal information only for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymise it. Buyer enquiry details are retained only as long as necessary to facilitate communication with sellers.
You can request deletion of your account and associated personal data at any time. Two options:
Upon a verified request, we will delete your account, listings, and personal data within 30 days, except information we are legally required to retain (for example, transaction records for tax or fraud-prevention purposes). You can also ask us to delete specific data without closing your account.
Public data-deletion link for your Play Store listing: https://jummaiexpress.com/privacy-policy.html#delete
We use appropriate technical and organisational measures to protect your data, including encrypted password storage, secure (HTTPS) connections, and access controls. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Please keep your password confidential and notify us of any suspected unauthorised access.
On our website we use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used so we can improve it. You can disable cookies in your browser settings, though some features may not work properly. Our app may use similar diagnostic and analytics tools to measure performance and stability.
Subject to applicable law, you have the right to:
To exercise any of these rights, contact us at support@jummaiexpress.com.
The Platform is intended for users aged 18 and older and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
The Platform relies on third-party services (such as payment processors and hosting) and may contain links to third-party websites. Their handling of your data is governed by their own privacy policies. We are not responsible for the privacy practices of third parties and encourage you to review their policies independently.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you within the app or by email. We encourage you to review this page periodically. Continued use of the Platform after changes take effect means you accept the updated policy.
If you have questions, concerns, or requests about this Privacy Policy or your data, reach out to us: